I got my pre-owned scion 7 months ago. Today was my first time taking my car to st.charles Toyota for maintenance. They took good care of my car they explain everything in details, they even help me save 20 bucks on synthetic oil change and tire rotation. Also i most add they honor my 5 dollars check in on yelp.
Before purchasing, I reviewed inventory and found a Tacoma that was exactly what I was looking for. I sent an inquiry and received a prompt response with a price I was comfortable with. Upon arrival we were met by a very nice young woman who directed us to Drew Cordt, the Internet Sales Rep. Really great experience with Drew....he knew everything regarding the features on this vehicle and was excited to show us how each feature worked. He was very personable and not pushy at all. He promptly got us out to test drive the vehicle, and the acceptance of the offer phase of the purchase. The Finance Manager completed the necessary paperwork swiftly, and we enjoyed working with him. His efforts in expediting the paperwork allowed us to be in and out quickly. From the time we walked in until leaving with our purchase was just over two hours, start to finish. This our third purchase since 2006 from this dealership and was the most efficient and enjoyable purchase to date. Kudos to St. Charles Toyota for allowing us to always have a great experience when buying a vehicle. We look forward to enjoying both of our current Toyotas (2015 Rav4 and 2019 Tacoma TRD OR) and we want to just say thanks to Drew who was an awesome sales rep.
Leased a Tacoma here yesterday. Great experience, very relaxed environment and without a doubt the best prices around. Would 100% lease/buy from them in the future.
We were in and out in under 2 hours with a new car. We researched online and were very happy with the price they quoted. They even gave us more than we asked for our junk car. We've bought a few cars over the years from them but this was our best experience.
Robert Pearson was straight up with me and honest about everything from the moment I walked in the doors. Great service, management was fantastic in helping me, and finance specialist roger miller even got me discounts on both my payments and my insurance! Love the car, loved the service. Definitely recommend! Thanks guys!
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