Great experience with Lauren! Bought a brand new 2018 Camry and she was so great to work with. This is my second Toyota and both times bought from st. Charles because they give you the best price straight up, no going back and forth. I did a lot of research and compared every offer from around chicago area and they were the only ones to give you the true out the door price the first time. Would highly suggest going here and ask to work with lauren she was extremely nice and pleasant to deal with.
These guys are EXCELLENT...I bought HIGHLANDER LIMITED brand new last time....I asked for the best monthly payment probably at all Chicagoland Toyota's dealers and the gave me the lowest!!!!!!Whatever Joe (manager) said was truth...Other dealers offered me by the phone even lower monthly payment but when I showed up they started to use stupid tricks and payment was much higher compared what they said by the phone.....Joe was very honest.....He gave me estimate on the paper which was the best (lowest monthly payment) and when I decided to buy it, I stopped by and purchased my car....Plus their salesman JONATHAN WOODS...Excellent man....Strongly recommended dealership.....Why???They are honest (they don't play games), plus they are giving very good deals....It was my first purchase from them....
Had an easy first-time lease 3 years ago without a hassle. We had turn in the vehicle and decided to got the same vehicle financed and it was an easy process, thanks to Kelcey. Thanks to Darrick as well for having all the necessary papers in order.
Wonderful experience. This dealership is a joy to work with. Family friendly, honest and upfront. You won't regret coming to St. Charles Toyota.
I purchased a used vehicle for the first time last week. I stopped by St. Charles Toyota last Monday and was assisted well by Darnell Williams. He helped me learn what vehicles were available and shared all the details I needed to know about the vehicles. I had a very short amount of time on that day and I had to leave too quickly, but I did tell Darnell that I would be back before the end of the week. By the time I left, I had pretty much decided that I was going to seek a Rav4. On Friday, I returned early to St. Charles Toyota and Darnell was not there when I arrive. John Vendel greeted me and we had a good conversation about the type of vehicle I was seeking. As we went over the available Rav4s, John found one that fit exactly what I was looking for regarding the years, mileage and price. We did a test drive and, pretty much, from the time I stepped into the vehicle, I knew this was the one I had sought. John and I had good conversations and he clearly answered any question I had. I was really impressed about how much St. Charles Toyota helped to make my purchase take place quickly and smoothly. As I was waiting for the purchase to be finalized and get the car license attached , Darnell arrived and we got to talk again. I wanted to make sure he knew how well he helped me decide about obtaining the best model. All aspects of this purchase went smoothly and working with both John and Darnell was great. I will always tell my friends to take advantage of the great services provided by St. Charles Toyota.
It was the best car buying experience we've ever had! We had already visited several other dealerships within the last few weeks and at St. Charles Toyota, with its non-commissioned sales reps, we felt valued as people and what WE wanted mattered. Jonathan Woods was awesome and made knowledgable recommendations without putting any pressure on us. We're a Toyota family and will definitely be by-passing all other Toyota dealerships between our house and St Charles to return here for our future car purchases!
People Friendly, Respectful and Professional. Worked with you to provide the best service possible and the best deal. Will do business with again AND Recommend to other!!!
they are the best! They are all friendly ! its a clean friendly environment. Big comfortable waiting room. BRIAN MILLER (SERVICE WRITER) IS MORE THAN AWESOME!!! IF I NEED TO I WILL DEFINITELY RETURN TO ST CHARLES TOYOTA!!. ps i live in hampshire between sycamore and elgin. but choose st Charles because of the reviews. Sure glad i did.
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