Always a great experience at this dealer. Buying a new Tacoma was a quick and hassle free experience. Service department goes above and beyond every time. I just wish they would do a better job drying off my black truck after a wash and mechanics would be more careful and not kick the interior plastics and door panel with their dirty boots.
Bob Pearson did a great job in handling our needs - I would buy from him again without hesitation.
This is where I always go for service on my Prius. I can schedule the service on line, and they always act as if I am the only customer. They identify other service issues, but don't pressure me to accept them.... a good balance. Highly recommended. Oh, and a comfortable waiting area.
Always exceptional service. Quality People. Pleasant waiting area. Fair pricing. Easy to schedule appointments on line.
Hands down the best car buying experience ever. Bob Pearson was an amazing salesman. He walked me through the process without any pressure. He provided a thorough road test and was upfront about the price. The finance manager Roger and Izzy the sales manager were equally as helpful. If you are looking to purchase a car a highly recommend checking them out. No haggle price and no pressure sales people. Ask for Bob and he will definitely take care of you.
Even though I haven't purchased a vehicle yet, I did work with Bob Pearson while browsing at the dealership. He was absolutely wonderful to work with and offered the best test drive experience that topped every dealership I've visited this far. He was upfront about costs, warranties, and vehicle info. I highly recommend working with Bob when shopping for a used vehicle.
Found St Charles Toyota's used car pricing to be very competitive; appreciate the haggle-free model. Bob Pearson did a great job educating us about the Toyota Highlander- hands down the best informative Highlander test drive we took. Didn't buy this time but will definitely be watching their inventory.
Great experience purchasing our HIGHLANDER! Robert Pearson was such a big help through the buying process!
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