Friendly and helpful sales representative. Things were ready when we arrived, questions fully answered. Treated us with courtesy and respect. Pleasant used car buying experience (2nd time purchasing from St Charles Toyota). Typically I hate car shopping but each experience at St Charles Toyota has been wonderful.
Fast and easy. Dave was great, he did not hassel us. He was nice, knowledgeable and professional. Great dealership and great sales guy (Dave). A+, would highly recommend.
Came back to here to update my review! Very well taken care of by the staff. Super helpful even when they were busy. Also, the location has many places to eat while you wait.
I always love coming here. I live in Oak Park, but I specifically come to your dealership to get my repairs done because I appreciate the business that is conducted here. Everyone is friendly and happy to answer any questions that I have. The transparency between the staff and the customers is what I appreciate the most. I know that if I ask about something, they are going to give me all my options straight and up and there’s no “pushing” to get me to do anything.
I just started a hunt for a new vehicle and am very fond of Toyotas. I am relatively new to the car buying process, so I decided to do some research on the different Toyota Dealers in my area. St. Charles Toyota was the only NON COMMISSIONED car dealership I found! Upon arriving I was greeted by Rob (Manager) and Lauren (sales). They both had pleasant demeanors and a can do attitude. They were patient with me while choosing the right car for me, the test drive was both informative and fun. To top it off, they gave me the out the door price for the vehicle without hassle. I have yet to pull the trigger but when I do, St. Charles Toyota has earned my business!
My family and I have purchased 6 vehicles from them over the years. We have always been treated fairly and they have a low stress, not pushy sales practice. So you will not be pressured in any way if you go there looking for a Toyota vehicle.
It was reassuring to know that the salesman that sold us a car 8 years ago was still there, remembered us and kept in touch with Jonathan to make sure we were being taken care of. We wish we lived closer to your store. Your service and quality reign supreme over any dealership we have experienced in this area. We were well cared for and extremely happy with our time there.
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