they are the best! They are all friendly ! its a clean friendly environment. Big comfortable waiting room. BRIAN MILLER (SERVICE WRITER) IS MORE THAN AWESOME!!! IF I NEED TO I WILL DEFINITELY RETURN TO ST CHARLES TOYOTA!!. ps i live in hampshire between sycamore and elgin. but choose st Charles because of the reviews. Sure glad i did.
All in all, our purchase of a used Highlander went about as well as you could hope for. A legitatmate, Certified warranty was important to us. The dealer was gracious enough to pick me and my wife up from the airport. The sales associate, Mr. Tran, was no pressure and easy going. Thanks to “Izzy” for his help.
Very pleasant employees, fast service, nice lounge waiting area
No hassle good compatible pricing ?
LIARS!!! I was told lifetime oil change and lifetime tires LIES!!! I tried to get my tires changed and I was told it was a credit so I would still need to pay $600 dollars?!??!?! Now I come in and I am told I no longer have free oil changes it has ended?!?!?!?! What the hell. I will never buy another car here (I have bought 2) and I suggest no one ever buy one from here!! Go to Toyota they are true to their word I have a Sequioa I bought 2003 and they still honor our agreements.
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