Today I went in for my end of lease options. First off Drew was amazing and accommodated the millions of requests I had. He doesn't pressure you to buying and really works to find your best fit. Brought 5 different cars to me. Then when it came to financing Roger Miller was a saint. He spent over an hour putting together different payment plans that worked for me and also gave me options to help with my credit. This is my 3rd lease with Toyota and i would never go anywhere other than this St. Charles location.
The staff is wonderful, appointment was fast.
Bought a vehicle last weekend. Great experience! Jon Tran was very helpful he took the time to explain my different options! If you are looking for a car I would go to St. Charles Toyota and ask for Jon Tran!
St Charles Toyota is a standout dealership. It was a pleasure to work with Nikki to negotiate a deal on a new Prius through email. She was courteous and attentive to what I was asking. Drew did a great job helping me to learn the features of the car. It was a fun and hassle free experience. I highly recommend this dealership to anyone in the market for a new Toyota.
For thorough, attentive service with a knowledgeable, non-pushy salesperson, you want Bob Pearson at St. Charles Toyota (pre-owned). He's a refreshing change of pace & really nice to work with!!
Great service department and new car buying experience
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