Service Visit

What To Expect On Your Service Visit

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Getting Checked In

  • Please make sure you have already Scheduled a Service Appointment, we do work by appointment only.

  • Enter the all glass center service door #2 on the east side of our building. It is set farther back then the showroom.

  • The Center door is an Automatic opening door.  Just pull within 5 feet and it will Automatically open for you.

  • Our indoor check in area only holds 2 vehicles at a time, so expect a line of cars while waiting to be checked in.

  • Once you are inside our check in area a Service Advisor will great you at your vehicle with an iPad to confirm your scheduled appointment and complete vehicle walk around

While You Wait

  • We offer an indoor lounge or outdoor area for you convenience.

  • We offer complimentary refreshments, Wi-Fi and computer access.  We also have nearby places to visit Dunkin’, Walgreens, Panera and Wok n Fire.(click for details)

  • Within 25 Minutes of check in, the Technician will Text you the results of the 27 Multiple Point Inspection.

  • Within minutes your Service Advisor will  come to you and review the results and answer questions.

  • The Service Advisor will also give you an estimated ETA on the completion of your vehicle

Checking Out

  • The Service Advisor will return to you to check out and collect payment with an iPad.

  • The Advisor will review all completed work and future services for your next visit

  • The Advisor will then escort you to your vehicle.

  • For your safety & convenience we have our customers exit south onto Production Drive bypassing busy traffic.  You can easily connect onto Kirk Rd or Main St(RT 64).

We Appreciate Your Business

And Hope You Enjoy Your Visit